Wireless Support Specialist
Scottish e-Skills Academy
Desktop Support Technician


     You may qualify for FREE industry certified ICT and Management training

Wireless Technology is giving organisations a greater range of freedom in how they deploy key ICT resources both in-house and in the field. As these technologies are increasingly adapted by companies, there is a growing need for skilled wireless LAN support specialists who know how to install, configure and troubleshoot wireless products and local area networks.

This skilled position within the organisation requires individuals who are technically competent in general networking principles and also in specific wireless LAN skills plus associated management skills.

The Scottish Academy has been set up as a National Centre to meet this need for individuals and organisations operating within the Scottish business community.

Participants work towards the Cisco Wireless LAN Support Specialist (WLAN) designation together with the Institute of Leadership & Management (ILM) Introductory Diploma in Management which includes a work based practical project.

For many companies (especially SMEs) the Scottish eSkills Academy is offering this innovative work based training FREE of charge this year.

What does the training entail?
The Wireless Support Specialists training programme consists of a blended mix of day release and online course material augmented by a mentored work based project. Training is delivered by qualified tutors using Cisco VLE, Microsoft and ILM approved curriculum materials as appropriate.

The day release practical sessions are organised over 20 week cycles with access to supporting online learning materials throughout.

The Wireless Support Specialists training programme is built around the following content:

Note: Applicants must already have completed CCNA
parts 1 & 2 prior to the start of this WLAN course.

WLAN ILM Introductory Diploma  
2810–Fundamentals
of Network Security
Management in Organisations
Cisco Wireless LAN:
Wireless LAN set up & troubleshooting
Initiating Change
Planning for Efficiency
802.11a & 802.11b technologies,
products and solutions
Managing Individuals
Understanding the Market
Site Surveys
Resilient WLAN design, installation and configuration
Project Planning and Control
Negotiating Skills
WLAN Security – 802.1x, EAP, LEAP,
WEP, SSID
 
Vendor inoperability strategies
Wireless bridging
The Scottish e-Skills Academy reserves the right to change course content

Outwith the practical sessions, participants are required to implement the newly acquired skills through a work based project assigned by their line manager and mentored by experienced tutors.

With the above vendor certification, Wireless Support Specialists can progress to follow-on training courses covering, for example, CCNA parts 3 & 4 or MCSE.

Your next step
As there are a limited number of free places for qualifying companies and discounted places for other businesses register now for the Wireless Support Specialists (WLAN) training.

 

 
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